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SERVICE AGREEMENT |
I understand that this is an agreement between EBC Servicios Linguisticos Europe SL., (located in Madrid, Spain) here in referred to as "EBC" and myself, the applicant.
This service agreement is subject to the laws of the Kingdom of Spain.
This service agreement only applies to courses given by EBC in its training centres in Madrid, Spain and Buenos Aires, Argentina.
Application
Application information
I understand that I must be 21 years of age on my chosen EBC course start date.
I hereby state that the personal information I have provided on the EBC course application form is true and accurate and does not misrepresent me in any way to EBC. I also state that the written material in answer to the essay questions required for acceptance onto the EBC TEFL course is my own work.
I have disclosed the true disposition of any past, pending, or potential future criminal proceedings.
I have stated all medical conditions that could affect the other course students or my ability to regularly attend the course on my application form.
Failure to declare such medical conditions could result in EBC withdrawing my offer of acceptance. Should EBC withdraw the offer of acceptance, any money I have already given to EBC will be subject to the Cancellation clause as set out in this agreement.
Once I have started the course in any EBC location, if I am forced to terminate the course for reasons relating to an undeclared criminal or medical issue I will be disqualified from using any part of the Cancellation Clause.
I acknowledge that I have read, understand and agree to the entry requirements for my chosen course and that I will be asked to present documentary supporting evidence when and where required by EBC.
Emergency contact information
I will give EBC emergency contact information for someone who will be able to advise EBC what to do for me in the event of an emergency or situation where I cannot act on my own behalf. I swear that the person I name has agreed to act in the capacity of emergency contact and that the details I have given are accurate.
If it is necessary for an EBC representative to use the emergency contact, I authorise EBC to freely communicate with the emergency contact person. I understand that if the contact details I give are false or inaccurate, EBC will be limited in its ability to assist me should an emergency situation arise.
Course
Application acceptance
I understand that if I am accepted onto the course, I will initially receive (via email) a letter of acceptance informing me that I have been accepted to attend an EBC course on a specific date. I understand that application acceptance is not a guarantee of a course place.
Course place reservation
My place on a particular course date and location will be guaranteed once I have paid EBC a non-refundable deposit or paid for the course in full.
Final fee payment
I understand that I must ensure that EBC has received the final course fee balance at least 1 calendar month before the course starts in order to maintain my course place guarantee. If I fail to pay the course fee balance at least 1 calendar month before the course start date, I understand that EBC reserves the right to move me to the next available course start date.
Course requirements
Submitting a falsified application may be judged as grounds for:
- Immediate withdrawal of my acceptance offer;
- Ineligibility for a future EBC course;
- Dismissal from a current course in which I am enrolled.
I agree to attend every class and any other course related meetings and be present at the designated course start time. I acknowledge that habitual lateness or being absent without good cause are grounds for dismissal from the course. Should EBC find it necessary to dismiss me from the TEFL course, any monies paid to EBC will be subject to the Cancellation clause as set out in this agreement.
If I am absent, and depending on the cause of absence, it may be possible to make up the work I have missed at the discretion of the EBC course manager.
I acknowledge that unprofessional, disruptive or offensive behaviour are grounds for immediate course dismissal and should this happen I will forfeit all monies already paid to EBC.
I understand that I must successfully complete all course components within the course period in order to pass the course. In the event that I do not pass the EBC course I understand it may be possible to retake components of the course at the discretion of the EBC Staff, however, additional fees may apply.
Personal conduct
During the course I will behave in a courteous and professional manner to any and all persons associated with the course whether they be representatives of EBC or other third parties associated with the course.
I acknowledge that unprofessional, disruptive or offensive behaviour are grounds for immediate course dismissal and should this happen I will forfeit all monies already paid to EBC.
Accommodation
Accommodation
I agree that EBC is not responsible for any aspect of any accommodation that I arrange.
If I select any accommodation from the providers listed on the EBC web site or from any other source then I acknowledge that I have no recourse against EBC with respect to location, quality, cost, or any other aspect with which I am not satisfied.
EBC is not liable for any loss, damage, or injury to persons or property that may occur at any accommodation arranged through EBC or otherwise.
Liability waiver
I acknowledge that EBC is not responsible for:
- my health, safety, and welfare;
- any loss, theft or damage to my personal property.
Health and safety
Health and medical and insurance
I will take out at my own expense health and/or travel insurance that will provide all coverage required in the event of illness, accident, or death. I will ensure that the insurance I take out will cover me against all medical expenses (including emergency evacuation), all costs for making necessary arrangements in the case of my death. I also agree to purchase supplementary insurance on my own, as may be necessary in order to secure my entry, extended stay, and general well-being or as may be required by the law of the country in which I will reside.
EBC is not responsible for: any aspect of my health, injury or death at any time prior to, during, or after completion of the course.
Should I choose to take out insurance from one of the insurers on the EBC list or any other insurers, I will not hold EBC responsible for any business transactions, the consequences of any business transactions or correspondence I undertake with the aforementioned insurers.
Personal safety
EBC is not responsible or liable for my personal safety or any information provided to me regarding the safety of any country or region throughout the world.
At no time shall I hold EBC responsible or liable for suggestions made or information provided with regard to the safety of a particular country or region of the world.
Travel and Jobs
Travel arrangements
I acknowledge that I am entirely responsible for arranging my own travel and that EBC is not responsible for any aspect of the travel arrangements I make.
EBC is not responsible for: any aspect of my health, injury or death at any time prior to, during, or after traveling to or from the course.
Should I choose to use one of the travel services on the EBC list or any other travel service, I will not hold EBC responsible for any business transactions, the consequences of any business transactions or correspondence I undertake with the aforementioned travel services.
Entry visas and work permits
I am responsible for obtaining an appropriate visa, where required, prior to my entry to Spain or Argentina. If I am required to obtain a visa, I shall contact the appropriate embassy or consulate for conditions of the visa and obtain an appropriate visa prior to my entry.
I understand that obtaining a work permit is my responsibility and EBC cannot be held liable for my failure to secure one.
Should I fail to attend the course because of visa problems or the lack of any other required documentation for entry into Spain or Argentina, any monies I have already given to EBC will be subject to the Cancellation clause as set out in this agreement.
Job placement assistance
I understand that EBC is not a job agency but does offer job guidance and assistance to all successful graduates. EBC will provide me with advice, interview training and assist me in looking for a job. When attending job interviews, I agree to present myself in a professional and courteous manner in line with local cultural expectations and academic standards.
In the unlikely event that I experience difficulty in finding a job teaching English, EBC, when and where possible, will provide further assistance and advice. If necessary EBC will allow me to retake pertinent components of the EBC course (additional costs may apply) which will help me in getting a TEFL position.
I fully understand that my success in obtaining work through the EBC job placement assistance programme may be limited if I am younger than 21 years old and I do not have a degree.
EBC will not provide assistance for working in countries that EBC considers to be dangerous.
Cancellations, refunds and payments
Cancellation and refunds
The course deposit is not refundable.
If I cancel more than 1 calendar month prior to the course start I will be entitled to a refund of all monies paid except for the non-refundable deposit.
If I am dismissed from the course I am attending or an offer of acceptance is withdrawn due to falsification, no monies will be refunded.
No monies will be refunded for cancellations made less than 1 calendar month prior to the first confirmed course start date. No monies will be refunded for cancellations made for subsequently re-scheduled courses.
If I cancel less than 1 calendar month prior to my first scheduled course start date I will be entitled to a one time only reschedule to a future course in Madrid or Buenos Aires, or I may transfer the monies I have paid to someone else who has been accepted to attend a future course in Madrid or Buenos Aires.
Once I have started the course in the EBC training centre of my choice, no monies will be refunded if I leave the course before it ends. If I am forced to terminate the course before it ends I will be entitled to a one time only reschedule to a future course in Madrid or Buenos Aires.
If I cancel and reschedule more than once I will have to pay an additional 500 US Dollars each time I cancel and reschedule to a future course.
Payments
I guarantee that all payments made are taken from my own personal funds. If, for whatever reason, a third party pays for my fees for the EBC course on my behalf, I confirm that the third party has agreed to such payment.
I understand that I am responsible for all damages, bank fees, credit card fees, or penalties that may be associated with the un-authorised use, transfer, or disclosure of credit or bank account information (for example but not limited to: any bank charges, disputes, reversals, refunds, legal fees, court fees, or any other fees, expenses or penalties).
I agree that I am responsible for paying all bank fees, charges and other associated costs when making payments to EBC.
Correspondence
I acknowledge that all official correspondence shall be conducted via email. I understand that if I want to change any arrangement I have with EBC (re-schedule, change, cancellation etc.) I must do so via email. Should my email address or pertinent contact information change, I shall notify EBC within a reasonable amount of time.
I understand that it is my sole responsibility or the responsibility of my authorised representative to check for all continuous email correspondence from an authorised EBC representative.
Training programme changes
Training programme information
I understand that the information contained in all EBC literature, including the EBC web site, emails, printed material etc. is believed to be accurate. However, I understand that it may be subject to errors, changes, omissions, availability of courses, or withdrawal of special offers without notice. It is the responsibility of the applicant to contact an official EBC representative for periodic updates as the terms of the EBC training programme offering are subject to change without notice.
End of course survey
At the end of each course I will be asked to complete a student survey form. I allow EBC to use all of the information I write on the student survey form in its promotional literature regardless of media type (e.g. web, print, tv, radio etc.) and as a source of ideas for making changes to any aspect of the course.
Course and service changes
In order to improve the quality and content of the course, EBC reserves the right to change any aspect of the training programme and associated services without notice. I also understand that EBC has the right to correct errors relating to all written material that refer to services offered and fees.
Acceptance
Service agreement acceptance
By completing the application process and submitting my application for the EBC course to EBC Servicios Linguisticos Europe SL I hereby state that I agree to be bound by the content of this EBC Service Agreement.
Full name (printed):
___________________________________________________
Signature:
___________________________________________________
Date:
___________________________________________________
Print the last page of this service agreement, and fill out the Full name, Signature and Date lines then:Fax it to:
- EBC Madrid number: (+34) 91 345 0843
or Scan and e-mail it to:
or Mail it to:
- EBC Servicios Linguisticos Europe SL, Orense 16, 2E, 28020 Madrid, Spain.